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Episode 150: Satisfaction with remote consultations and why education matters

In this episode, we talk to Professor Kate Brain, who is a Professor of Health Psychology, within the School of Medicine at Cardiff University.

Title of paper: Satisfaction with remote consultations in primary care during COVID-19: a population survey of UK adults

Available at: https://doi.org/10.3399/BJGP.2023.0092

Remote consultations became more widespread during the COVID-19 pandemic and continue to date. However, patterns of association between demographic characteristics and satisfaction with GP remote consultations during the pandemic were unclear. People with higher levels of educational qualification were found to have greater levels of satisfaction with remote GP consultations. Those with lower educational levels may benefit from further support with remote consultations.

The BJGP is the world-leading primary care journal. At BJGP Life we add multi-media comment and opinion for the primary care community.

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